Service terms for visitors, applicants, clients, and certification program participants.
Terms and conditions explain important definitions, client responsibilities, certification-body responsibilities, use of certification claims, confidentiality, liability, and service expectations.
Formal contracts and applicable scheme documents take priority where they contain more specific requirements.
Applicants should confirm the certification scope, applicable standard, sites, products or services, and records required before relying on a quotation or timeline.
AAPA should be contacted for the current terms that apply to a specific certification or training engagement.